Privacy Policy

Who We Are

American Eagle Investigations, Inc. (“AEI,” “we,” “us,” or “our”) is a licensed Private Investigative Agency incorporated in the State of Florida. Our principal place of business is:

AEI specializes in the identification and recovery of unclaimed property held by the State of Florida on behalf of its rightful owners. Our principal investigator, David P. Morris, is a retired U.S. Army Military Police Major, former South Florida police detective, and former U.S. Department of State Police Advisor.

Information We Collect

We collect information you voluntarily provide when you submit an inquiry, request a search, or engage our services. We also obtain information about people from other sources, described below. The information we collect may include:

Personal Identification Information

• Full legal name, including former names, maiden names, or aliases
• Date of birth and Social Security Number (collected only when required to file a claim on your behalf)
• Current and previous residential addresses
• Email address and telephone number
• Florida county of current or past residence

Financial and Property Information

• Information about accounts, assets, or property you believe may be unclaimed
• Bank account or financial institution information (only when required for claim disbursement)
• Business names or entities in which you hold or held an ownership interest

Identity Verification Documents

• Government-issued photo identification (driver’s license, passport, etc.)
• Documentation establishing legal entitlement to claimed property (death certificates, probate records, trust documents, etc.)

Website and Communication Data

• IP address, browser type, and device information collected automatically when you visit our website
• Communication records including emails, text messages, recorded phone calls (see “Call Recording” below), and form submissions
• Records of your consent to be contacted, including the date and time, the web page, your IP address, your phone number, and the wording you agreed to

Information From Other Sources

Most of the work we do begins before anyone has contacted us. To find property that may belong to a person, and to reach that person, we obtain information from sources other than the individual, including:

• Unclaimed property records published by the State of Florida
• Public records
• Commercial investigative and public-records databases that we license

This information may include a person’s name, last known address, and, where available, telephone number, email address, and the type and approximate value of property held in that person’s name. If we obtained your information this way, you can ask what we hold and ask us to stop contacting you at any time (see Section 8).

Call Recording

We may record telephone calls for quality, training, and record-keeping purposes. Florida law requires the consent of all parties to a recorded call, so we will tell you at the start of the call that it may be recorded. If you do not want the call recorded, tell us and we will end the recording or the call.

We limit the information we collect to what is needed to locate, verify, and recover unclaimed property and to communicate with the people it may belong to.

How We Use Your Information

We use the information we collect, whether it comes from you or from other sources, for the following purposes:

We use personal information only for unclaimed property recovery and the communications that go with it. We do not sell it, and we do not use it to advertise unrelated products or services.

How We Contact People Who Have Not Contacted Us

If our research indicates that you may be owed unclaimed property, we, or service providers we hire on your behalf, may reach out to you by mail, email, or telephone. We follow applicable do-not-call rules, including the National and Florida Do Not Call lists, and applicable calling-hour limits. We send text messages only to people who have agreed to receive them (see below). If you ask us to stop contacting you by any method, we will do so and keep your request on an internal do-not-contact list.

Text Messages

We do not currently send text messages. If we begin to, we, and the service providers we hire on your behalf (including our claims-processing partner, Saving Grace Funds Recovery, LLC), will send them only after you opt in, which you will be able to do by checking a text-message box on our web forms, by texting us, or by telling us during a call. Texts would relate to your unclaimed property search and claim, such as search results, document requests, and status updates. Message frequency varies. Message and data rates may apply. Reply STOP at any time to cancel, or HELP for help. Agreeing to receive texts is not a condition of receiving our services. See our SMS Terms for details.

Investigative Confidentiality

As a licensed Florida Private Investigative Agency, AEI is bound by both statutory and professional obligations of confidentiality. All information obtained in the course of an investigation or client engagement is treated as strictly confidential.

Your information will not be disclosed to any person or entity outside of AEI except as expressly authorized by you in writing, as required to file your claim with the State of Florida, or as otherwise required by law. Members of AEI’s claims processing team are bound by confidentiality obligations as a condition of their engagement with the firm.

Disclosure of Information

We do not sell, rent, trade, or otherwise transfer your personal information to third parties for commercial purposes. We may disclose your information only in the following limited circumstances:

To the State of Florida

Information necessary to file and process your unclaimed property claim will be submitted to the Florida Department of Financial Services, Bureau of Unclaimed Property, as required to obtain your funds.

To Our Claims Processing Team and Partner

Members of AEI’s vetted claims processing team, and the team at our claims-processing partner, Saving Grace Funds Recovery, LLC (“SGFR”), may access your information solely to assist in preparing and filing your claim and communicating with you about it. All team members are bound by confidentiality obligations.

To Our Service Providers

We use vendors that handle information on our behalf, such as email, text-messaging and telephone services, call-recording tools, data and investigative research providers, website and form hosting, and our claims-processing partner, Saving Grace Funds Recovery, LLC, which may also contact you on our behalf (see Section 9). They may use the information only to provide services to us. Mobile information is handled as described in Section 3.

Legal Requirements

We may disclose information if required to do so by law, court order, subpoena, or lawful request from a government authority with jurisdiction, including the Florida Department of Agriculture and Consumer Services in its capacity as our licensing authority.

Protection of Rights

We may disclose information where necessary to protect the legal rights of AEI, enforce our service agreements, or prevent fraud or illegal activity that could harm our clients or our firm.

With Your Written Consent

We may share your information with any third party to whom you provide express written authorization.

Data Security

AEI takes the security of your personal and financial information seriously. We employ administrative, physical, and technical safeguards appropriate to the sensitivity of the information we handle, including:

• Encrypted digital communications and file storage where applicable
• Access restrictions limiting information access to authorized team members on a need-to-know basis
• Secure handling and destruction of physical documents containing sensitive information
• Policies prohibiting unauthorized access, duplication, or transmission of client records

No method of transmission over the internet or electronic storage is completely secure. While we use commercially reasonable measures to protect your information, we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you as required by applicable Florida law.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including the completion of your claim, the resolution of any disputes, and compliance with our legal and licensing obligations.

In accordance with standard investigative and business record-keeping practices, client files are generally retained for a minimum of five (5) years following the conclusion of our engagement. Records may be retained longer if required by applicable law, regulation, or ongoing legal proceedings.

We keep records of consent to receive text messages and other communications (including the date and time, the web page, IP address, phone number, and the wording you agreed to) for at least five (5) years after the consent was given or last relied on, so that we can show how and when you opted in.

Upon expiration of the applicable retention period, records will be securely destroyed or de-identified in accordance with applicable law.

Your Rights

Subject to applicable law, you may have the following rights with respect to your personal information:

To exercise any of these rights, please contact us by phone at (386) 507-0861, by email at [email protected], or in writing at the address provided in Section 12. We will respond to verifiable requests within a reasonable time and in accordance with applicable law. We may require verification of your identity before processing any request.

Third-Party Services

Our website and client intake processes may utilize third-party platforms including customer relationship management (CRM) software, form processing services, email communication tools, text-messaging (SMS) and telephone service providers, call-recording tools, and data and investigative research providers. These platforms are selected for their reliability and security, and are configured to process client data only as necessary to support our operations.

These third-party service providers are not authorized to use your personal information for any purpose other than providing services to AEI and are bound by confidentiality obligations. We do not have control over the independent privacy practices of external websites that may be linked from our communications, and we encourage you to review their privacy policies independently.

Saving Grace Funds Recovery, LLC. AEI partners with Saving Grace Funds Recovery, LLC (“SGFR”) for claims processing. SGFR works on your claim for AEI, may access your information to do so, and may communicate with you on AEI’s behalf by phone, email, and, if you have opted in, text message.

Children’s Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If you believe that a minor has submitted personal information to us, please contact us immediately and we will take prompt steps to delete that information from our records.

Note that unclaimed property belonging to a minor may be claimed by a parent or legal guardian with appropriate documentation of legal authority, in accordance with Florida law.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Material changes will be reflected by an updated “Last Updated” date at the top of this page. We encourage you to review this Policy periodically. Your continued engagement with our services following any update constitutes acceptance of the revised Policy.

If we make material changes that significantly affect how we handle your personal information, we will make reasonable efforts to notify you directly by email or through a prominent notice on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: